SHIPPING COSTS
FREE delivery in Italy for orders over 100 €, otherwise 12 €.
During promotional periods and/or sales, shipping costs are FREE within ITALY for orders over 150 €.
EUROPEAN AND INTERNATIONAL DELIVERY
Country |
Shipping costs |
Delivery duties |
Italy |
FREE shipping on orders over € 100 otherwise € 12 |
- |
European Union |
FREE shipping on orders over € 200 otherwise € 25 |
- |
Europe NON |
FREE shipping on orders over € 250 otherwise € 35 |
Delivery Duty Unpaid |
SWITZERLAND | FREE shipping on orders over € 250 otherwise € 35 | Delivery Duty Unpaid |
UNITED KINGDOM |
FREE shipping on orders over € 250 otherwise € 35 | Delivery Duty Unpaid |
USA Canada |
FREE shipping on orders over € 350 otherwise € 50 | Delivery Duty Unpaid |
Other countries |
Shipping costs from € 70 we recommend asking for a quote by sending an email to eshop@mikithumb.com |
Delivery Duty Unpaid |
Russia & Ukraine |
Please note we are unable to ship orders at this time |
Delivery Duty Unpaid |
European Union customers: FREE delivery for orders over € 200, otherwise € 25. Estimated delivery time is 2-8 working days.
European customers outside the European Union: FREE delivery for orders over € 250, otherwise € 35. Estimated delivery time is 2-8 working days.
United Kingdom Switzerland: FREE delivery for orders over € 250, otherwise € 35. Estimated delivery time is 2-8 working days.
United States and Canada: FREE delivery for orders over € 350, otherwise € 50. Estimated delivery time is 2-8 working days.
The rest of the world: shipping cost depends on the destination, starting from € 70; we recommend asking for a quote by sending an email to eshop@mikithumb.com.
Please note we are unable to ship orders to Russia and Ukraine at this time.
Please note that International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to Miki Thumb Srl Unipersonale nor are they set by Miki Thumb Srl Unipersonale, rather they are paid to and set by your home country's government as per import/export regulations. Funds are due upon receipt in accordance with your local import regulations. We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
Packages are marked with the value of the item as paid by the customer in legal accordance with international regulations.
We do not refund delivery charges for lost, unclaimed or undeliverable packages.
We do not refund for lost packages but we will do our best to try and track it down for you.
If for any reason the customer refuses the delivery or requests the return to the sender, any shipping costs charged to Miki Thumb Srl Unipersonale will be deducted from any refund due to the customer.
TAXES
International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.
We would like to remind our customers that Miki Thumb Srl Unipersonale can ask Paypal to verify the transaction, even by contacting the counterparty bank, before the customer's credit card is actually charged. This verification could cause some delay in the shipment of the order.
All customers who place an order establish a commercial relationship with Miki Thumb Srl Unipersonale and therefore accept the delivery of their package. If for any reason the customer refuses the delivery or requests the return to the sender, any shipping costs charged to Miki Thumb Srl Unipersonale will be deducted from any refund due to the customer.
To change either an order or the shipping address or the payment method, please write an e-mail to eshop@mikithumb.com before the order is shipped.