Please note we are unable to ship orders at this time
DDU
European Union customers: FREE delivery for orders over € 300, otherwise € 25. Estimated delivery time is 2-8 working days.
European customers outside the European Union: FREE delivery for orders over € 300, otherwise € 35. Estimated delivery time is 2-8 working days.
United States and Canada: shipping cost is € 50.
The rest of the world: shipping cost depends on the destination, starting from € 50; we recommend asking for a quote by sending an email to eshop@mikithumb.com.
Please note we are unable to ship orders to Russia and Ukraine at this time.
Please note that International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid to Miki Thumb Srl Unipersonale nor are they set by Miki Thumb Srl Unipersonale, rather they are paid to and set by your home country's government as per import/export regulations. Funds are due upon receipt in accordance with your local import regulations. We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
Packages are marked with the value of the item as paid by the customer in legal accordance with international regulations.
We do not refund delivery charges for lost, unclaimed or undeliverable packages.
We do not refund for lost packages but we will do our best to try and track it down for you. If for any reason the customer refuses the delivery or requests the return to the sender, any shipping costs charged to Miki Thumb Srl Unipersonale will be deducted from any refund due to the customer.
TAXES
International customers are responsible for all import/customs/local tax fees that may be incurred upon receipt of your package.
We would like to remind our customers that Miki Thumb Srl Unipersonale can ask Paypal to verify the transaction, even by contacting the counterparty bank, before the customer's credit card is actually charged. This verification could cause some delay in the shipment of the order.
All customers who place an order establish a commercial relationship with Miki Thumb Srl Unipersonale and therefore accept the delivery of their package. If for any reason the customer refuses the delivery or requests the return to the sender, any shipping costs charged to Miki Thumb Srl Unipersonale will be deducted from any refund due to the customer.
To change either an order or the shipping address or the payment method, please write an e-mail to eshop@mikithumb.com before the order is shipped.
Orders from August 7th to 24th will be shipped August 25th.
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Privacy Policy
Commercial Policy - Privacy
Miki Thumb Srl Unipersonale, creator and promoter of the activities available on the site eshop.mikithumb.com, reserves the right to use personal data, voluntarily provided by Users, in compliance with current regulations (Article 13 et seq. Legislative Decree 196/2003 ).
Users are therefore invited to periodically visit this section to update themselves on changes related to changes in current legislation.
Miki Thumb Srl Unipersonale guarantees users that the processing of personal data will be reserved for uses strictly connected and related to the provision of its services, to facilitate the management of the site and the fulfillment of orders.
The data voluntarily provided by Users will in no case be communicated or disclosed to third parties.
In case of payment by credit card, the fundamental information for the execution of the transaction (credit / debit card number, expiration date, security code) will be sent to the body responsible for the processing, or possibly to companies responsible for the fraud control, using an encrypted protocol, without third parties having access to it in any way. However, this information will never be viewed or stored by Miki Thumb Srl Unipersonale.
Miki Thumb Srl Unipersonale adopts adequate security measures in order to minimize the risk of destruction or loss of data,
of unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy.
However Miki Thumb Srl Unipersonale cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or loss of data by devices belonging to the user. For this reason, we suggest site users to make sure that their computer is equipped with adequate software for the protection of data transmission over the network (for example updated antivirus) and that their Internet provider has adopted suitable measures for the security of transmission. of data on the network.
Miki Thumb Srl Unipersonale informs that Users can exercise the rights referred to in Article 7 of Legislative Decree 196/2003,
hereafter reported in its essential part. Users have the right to request the following information from Miki Thumb Srl:
confirmation of the existence or not of personal data concerning him
clear communication of the data and their origin
the reason and purpose of their existence and their use
The request for the information listed above can be renewed with a minimum interval of 90 days, except for those cases where there is just cause: cancellation or modification of such data due to violation of the law; cancellation of those data that cannot be used for the reasons for which they were collected.
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Direttiva Omnibus
Prezzo soggetto ad obblighi previsti dalla Direttiva Omnibus, attuata in Italia con il Decreto Legislativo 7 marzo 2023 n. 26.
La Direttiva Europea ha lo scopo di aumentare il livello di trasparenza verso i consumatori, toccando temi importanti per siti web ed e-commerce, quali:
- gestione delle recensioni
- comunicazioni in occasione delle riduzioni di prezzo
- condizioni di vendita dei marketplace
Con la presente l'e-commerce si impegna ad applicare la Direttiva Omnibus riguardo la modalità di gestione dei cambi di prezzo che prevede:
"Ogni annuncio di riduzione di prezzo indica il prezzo precedente applicato dal professionista per un determinato periodo di tempo prima dell’applicazione di tale riduzione. Per prezzo precedente si intende il prezzo più basso applicato dal professionista alla generalità dei consumatori nei trenta giorni precedenti all’applicazione della riduzione del prezzo."
*Casi esclusi: vendita prodotti agricoli e alimentari deperibili; prodotti immessi sul mercato da meno di 30 giorni.
*Si precisa che la Direttiva Omnibus è una misura legislativa più ampia che riguarda la semplificazione e l'aggiornamento di diverse direttive esistenti dell'Unione Europea. Cui doveroso riportare all'atto di direttiva UE recepita riferita da fonte ufficiale, Gazzetta Ufficiale: https://www.gazzettaufficiale.it/eli/id/2023/03/18/23G00033/sg
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Impostazioni dei cookie
Owner of data processing
Miki Thumb Srl Unipersonale, eshop@mikithumb.com
What are cookies?
Cookies are small files that our sites send to your computer or mobile phone and are saved on these devices. They allow us to analyze web traffic and thus optimize your Internet browsing.
Cookies are also used by the site itself to recognize you and find your personal preferences such as the location and language of access and your shopping cart.
How cookies work? How to delete cookies?
The operating modes as well as the options for limiting or blocking cookies can be adjusted by changing the settings of your internet browser. Most internet browsers are initially set to accept cookies automatically, however the user can change these settings to block cookies or to be warned whenever cookies are sent to his device. There are several ways to manage cookies, for this purpose it is necessary to refer to the instruction manual or to the help screen of your browser to check how to adjust or change the settings of the same. In fact, the user is enabled to change the default configuration and disable cookies (i.e. block them permanently), by setting the highest level of protection.
Shown below are the links to handle cookies of the following browsers:
From the first access, these cookies allow the site to work properly and allow you to view the content on your device by recognizing the language and the market of the country from which you choose to connect. If you are a registered user, they allow to recognize and access to services of the dedicated areas. Navigation cookies are technical and are necessary for the operation of the site.
Functional Cookies
These cookies allow us, based on your specific request, to recognize the subsequent accesses so that you don’t need to enter your details each time you visit the site (for example: "Remember me next time").
If you have added products to your basket and then closed your session, without purchasing and withoul cancelling them, these cookies allow you to continue your purchase the next time you connect again to the website (for a limited period of time) so that you find your selected products.
Analytical Cookies
These cookies are used for statistical analysis on how the users web surf on our site. We treat the results of these analyzes anonymously and exclusively for statistical purposes. This website uses the services of Google Analytics, third parties, which itself install its own cookies.
These cookies are necessary to allow your social accounts to interact with our site. They are used for example to make you express your appreciation and share with your social friends. Cookies social networks are not necessary for navigation.
PRIVACY AND GENERAL DATA PROTECTION REGULATION
EU REGULATION 2016/679 (GDPR)
Which is the information gathered?
Miki Thumb saves solely and exclusively the data provided by the user, indispensable data for the account registration. All data is inserted by the user himself/herself for the registration to the website and also for the newsletter acceptance. All data about payment (credit card and/or online accounts) is handled exclusively by bank establishments on their own secure server. Miki Thumb doesn’t register any above-mentioned data.
Who is gathering the information? With which purposes?
Miki Thumb gathers the data that allows the user to enter in the website and the products’ pursuit on sell on the e-commerce eshop.mikithumb.com in order to simplify the pursuit process, to access to the order history and to manage the shipment’s addresses. These data can be cancelled/modified in any moment from the user in his/her account’s management area.
Miki Thumb uses the data provided by the user and the related cookies (cookies’ regulation) for the following purposes:
- Marketing and re-marketing through Facebook Ads, Google AdWords and Google Shopping;
- Advertising Newsletter about solely website eshop.mikithumb.com;
Is this data transfered or spread to a third party?
Solely if an order has been done, Miki Thumb Srl Unipersonale transfers the client’s data to MagicStore Srl as it is the management platform provider on which the e-commerce is settled. Miki Thumb Srl Unipersonale pledges that no data is transfered to any other third-party. In case that the user’s payment is through Paypal’s platform, the shipment address is communicated to Paypal, in order to meet the security criteria requested by the platform itself.
Is the data management system safe?
All data saved on the server respond to the highest security standard. Miki Thumb Srl Unipersonale and MagicStore Srl pledge to constantly protect and maintain safe all data, not allowing its access to external company or unauthorized people.
Information retention time
Data provided by the user will be stored in Miki Thumb Srl Unipersonale website eshop.mikithumb.com.it's database until user cancel him/her account himself/herself or the website manager cancels it by the user.
How do I cancel my information from the website?
Miki Thumb Srl Unipersonale and MagicStor Srl pledge the “Right to Oblivion” established by the European Union regulation 2016/679 (GDPR). User will be able to decide to cancel his/her account and/or the newsletter subscription in any moment by entering in his/her account. The historic information provided by the user will be immediately cancelled as it will be cancelled also his/her profile. The only track that will be kept is the information about orders made by the client on the website, which are essential for the electronic commerce regul
Gestione Preferenze Cookie
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Questi cookie consentono al sito di fornire funzionalità e personalizzazione avanzate. Possono essere impostati da noi o da provider di terze parti i cui servizi sono stati aggiunto alle nostre pagine. Se non si autorizzano questi cookie, alcuni o tutti questi servizi potrebbero non funzionare correttamente.
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